Who We Are
Pleasing Strings is an Australian-owned online adult store with a specific focus: sex machines. The store was built around this category because it was underserved in the Australian market — most adult retailers treat machines as a side category, which means limited selection, limited knowledge, and limited support when something goes wrong. For more, see our Why Buy From Pleasing Strings?.
We operate two warehouses, one in Brisbane and one in Melbourne, so orders reach most parts of the country quickly without the delays that come with international shipping.
What We Sell
The HiSmith range is the core of what we do. HiSmith makes thrusting sex machines in a range of sizes, power levels, and price points, and we stock the full lineup — from the compact, entry-level Capsule through to the high-end Servok.
What makes the HiSmith range particularly practical is the KlicLok attachment system. KlicLok is HiSmith's proprietary quick-release connector that lets you swap attachments in seconds. One machine can work with a wide range of compatible dildo and stroker attachments, which means you're not locked into a single configuration when you buy.
Beyond HiSmith, we stock The Cowgirl Premium and the LoveBotz Athena's Ultimate for customers who want different machine styles. Both offer distinct features and form factors that suit different use cases.
We also carry a broad supporting catalogue: vibrators, dildos, anal toys, masturbators, couples' toys, BDSM gear, and a full selection of lubricants. Everything is chosen to sit alongside the machine range rather than dilute it.
Why Online Only
We do not have a physical shopfront. This is intentional. The overhead cost of a retail store—rent, staff, fit-out—gets passed on to the customer in the form of higher prices. By staying online, we keep our pricing competitive and pass that saving through to the customer instead.
It also means we are not limited by the shelf space of a physical store. We can carry a complete HiSmith range, all the KlicLok-compatible attachments, and a full supporting product catalogue without needing to make difficult choices about what gets stocked.
Discreet by Default
All orders ship in plain packaging. Nothing on the outside of the box indicates what is inside or where it came from. Billing descriptors on bank statements are equally discreet. This applies to every order, regardless of what is in it or where it is going.
If you are ordering to a shared address, a work address, or anywhere else where privacy matters, you do not need to do anything special—that is how all orders are handled.
Warranty and Support
Every product sold through Pleasing Strings comes with a one-year replacement warranty. If a product develops a manufacturing fault within that period, we replace it. This is particularly relevant for sex machines, where motors and electronics are involved and occasional faults can occur even in well-built units.
If you have questions before purchasing—which machine suits your situation, whether a particular attachment is compatible, what the difference is between two similar models—email us at Admin@pleasingstrings.com.au. We give direct answers.
The HiSmith Range Explained
HiSmith makes thrusting machines in a range of configurations. The machines vary in motor power, stroke depth, adjustability, form factor, and how they are controlled. Understanding the lineup helps narrow down the right choice before buying.
The portable machines—the Capsule, Pro Traveler, and Traveler Pro 3.0—are battery-powered or compact enough to store easily and travel with. They trade some raw power for convenience and portability.
The desktop and tabletop machines—the Mini, Cannon, Tabletop 2.0 Pro, and the Premium range—are mains-powered and designed for use on a flat surface. They deliver more consistent power and generally a wider stroke range.
The Servok sits above the standard Premium range with a servo motor that delivers more precise speed control and a quieter operation profile than standard motor-driven machines.
All of these machines use KlicLok-compatible attachments. A full range of attachments is available separately, meaning the machine you buy today works with new attachments as they are released.
Purchasing Options
We accept standard card payments, as well as Afterpay and other buy-now-pay-later options. Orders placed before 10am are dispatched the same day. Free shipping is available on qualifying orders—the threshold is shown at checkout.
If you find the same product at a lower price from another authorised Australian retailer, email or message us and we will match it.
Frequently Asked Questions
Where are you based?
Pleasing Strings is an Australian-owned business with warehouses in Brisbane and Melbourne. All orders are dispatched from within Australia.
Do you stock the full HiSmith range?
Yes. We stock all current HiSmith machines and a broad selection of KlicLok-compatible attachments. If a model is listed as available on the HiSmith page, it is in stock and ready to ship.
Can I get advice on which machine to buy?
Yes. Email Admin@pleasingstrings.com.au with your situation—what you are looking for, any specific requirements, your budget—and we will give you a direct recommendation. No scripted responses.
Is there a warranty on sex machines?
All products, including sex machines, come with a one-year replacement warranty. If the machine develops a fault within that period, contact us and we will arrange a replacement.
Do you ship discreetly?
Yes. All orders ship in plain packaging with no external branding. The billing descriptor on your bank statement does not reference Pleasing Strings or adult products.
