The quick version
- Every HiSmith machine runs from a plug-in power supply that goes straight into an Australian wall socket.
- A sex machine power supply rated 100-240V or wider covers Australian mains, so there is no converter to buy.
- The machine itself runs on low-voltage DC. Where an output is listed, it is 12V or 24V.
- Use the supply from the box. Output differs between models, so a spare from another machine is a mismatch.
- Plug into the wall where the cord reaches, and keep the cord out of the arm's path.
- Unplug before cleaning or storing, and stop using any cord or supply that is damaged.
Do Sex Machines Work on Australian Mains Power?
Yes, and nothing needs converting. Australian mains is nominally 230V at 50Hz, which sits inside every input range in the current HiSmith line-up.
The rest of the range follows the same pattern. The Premium (Original) takes 110-240V, the Cannon takes 100-240V and is listed as Australian electrically certified, and the Servok ships with a 100W Australian certified supply.
What Does a Sex Machine Power Supply Actually Do?
It takes mains power at the wall end and hands the machine something much gentler. The supply steps 230V down to low-voltage DC, and the motor on the floor runs on that. The Premium's 24V output is a safety voltage, which means mains stays at the wall end of the cord and not in the machine you're kneeling next to.
That's also why the supply matters more than it looks. The Pro Traveler's is 12V and the Premium's is 24V. A supply with the wrong output either won't run the motor properly or can damage it, so use the one that came in the box. A spare from another machine is not a backup.
Can You Use an Extension Lead or Power Board?
Plug straight into the wall if the cord reaches. Every extra joint in the chain is another place for a loose connection, and a loose connection is what makes a machine cut out halfway through a session.
If the cord doesn't reach, use a single extension lead rather than a chain of them, and uncoil it fully, because a lead left in a bundle holds its heat. Skip the bedroom power board that already has a heater and a phone charger on it. The Traveler Pro 3.0 ships with an extension cord in the box, so that's the one to use with it.
Most of these machines are small loads. Motor ratings across the range run from 24W on the Traveler Pro 3.0 to 100W on the Premium, which a normal household socket handles without fuss.
Still choosing between models? The sex machines collection sorts the range by size and control type, and the model guide matches each one to a household.
Where Should the Machine and Cord Sit?
Position the machine first, then work out the cord. The angle you've set is the hard part, and it's the thing you don't want to disturb by dragging the machine toward a socket.
- Cord path: run it along the wall side, away from where you'll kneel or step, so nobody pulls the plug mid-session.
- Slack: leave enough that you can nudge the machine without tugging the plug. The plug end is the weak point on any cord.
- Arm clearance: keep the cord out of the arm's path, because a cord caught in a moving arm drags the machine and strains the connector.
- Dry spot: keep the supply and plug off the patch of floor where lube and towels end up. Power and wet don't mix.
- The dry run: run the machine clothed at low speed, watch the cord through the whole stroke, and practise reaching the switch.
- Afterwards: switch off and unplug before you wipe anything down, since the motor and ports shouldn't meet moisture while they're live.
A machine that moves around once it's running is a separate problem, and the stability guide covers what holds one still.
What If It Cuts Out Mid-Session?
Start with the connections, not the motor. The cheapest causes come first, and they fix most of it.
Don't open the supply or the machine housing. A faulty supply is a warranty matter: it carries a one-year warranty, with your Australian Consumer Law rights sitting on top, and the warranty guide explains how the two fit together. A machine that runs but sounds rough is a different job, and the maintenance guide has the ten-minute check.
Frequently Asked Questions
Can I take a machine overseas?
The listed 100-240V input ranges cover the 110-120V mains used in North America as well as Australian mains, so the voltage side needs only a plug adapter. Check the rating printed on the supply before you pack it.
Is there a battery-powered option?
There's a cordless option: the model guide covers it alongside the mains-powered range.
How should I store the cord and supply?
In loose loops, never wound tight around the supply, because a hard bend at the plug end is where cords wear. Keep the supply in the carry bag with the machine so the two stay a pair. The maintenance guide covers the rest of storage.
Will a machine be noisy because of the power supply?
The noise comes from the motor and the sliding mechanism, not the supply. The quiet machines guide compares the models that run quietest.
Where do I plug it in during setup?
Last, after the machine is positioned and the attachment is on. The setup guide walks through the whole order.
Pick the Machine to Match the Socket
Pick by where it will live. The Premium (Remote and App) weighs 11.5kg and suits a permanent spot near a socket. The Tabletop 2.0 Pro and Traveler Pro 3.0 each come with a carry bag for a cupboard shelf. Add-ons that fit the same machines are in the HiSmith machines and accessories collection.
Why Buy From Pleasing Strings
Machines ship by standard Australia Post, usually 1 to 4 business days, in plain, unbranded packaging, with a discreet billing descriptor on your statement. Shipping is free over $109. Questions before you order go to sales@pleasingstrings.com.au.
Related guides
- Setting up your first HiSmith machine, step by step
- How to stop a sex machine sliding and tipping
- Sex machine warranty and your Australian rights
Last updated: 4 October 2026
